Strategy for Success in 2022 – An Unpresented Market For the entire year this blog will be trying to help construction professionals fashion a response to the four factors that are affecting the 2022 construction market: (1) Inflation (2) Shortage of skilled...
The topic of this blog is the belief that drives the marketing efforts of many contractors and why “customer service” is a rare commodity in construction. After some contractors sign a contract, they tend to believe marketing is over. They get on with...
How to Engage and Develop Construction Employees “What do you mean, engagement?” That’s the response I get from most construction CEOs when I introduce the concept of employee engagement and development. As I mentioned last week, contractors do not...
Employee Engagement and Development Drucker Success Element #2 In our 2021 quest to define the success elements that mark a “best-in-class” construction company, we began with the Drucker Institute’s five success elements: 1. Customer satisfaction 2. Employee...
Reality Check – Construction Labor Shortage Since construction began emerging from the depths of the 2009-2010 recession, we have been cautioning the industry against the dangers hidden in the euphoria of growth during market recoveries and it’s effect on...