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Customer Anti-Relations

Customer Anti-Relations

Customer Anti-Relations In construction, the customer is often seen as an adversary. Contractors have a contentious relationship with owners, architects, and designers and most owners see contractors as potentially problematic vendors that bear watching. This...
Strategic Planning

Strategic Planning

Strategic Planning – By Any Other Name Would Smell as Sweet  Without ever using the word “strategy” or “strategic thinking” or, God forbid, “strategic planning”, Dr. Kenn Sullivan and I discuss managing risk through a process of strategic thinking in our book,...
Overhead the Silent Killer

Overhead the Silent Killer

Overhead The Silent Killer I have rarely had much success talking to construction company management about overhead. Whenever I broach the subject of controlling overhead at one of my seminars, I can see eyes gradually glaze over and the assembled home office people...
Schedule Busting

Schedule Busting

Schedule Busting By: Anthony Perrenoud, Assistant professor, University of Oklahoma No one expects construction projects to be completed on schedule. Neither contractors nor owners believe the schedule they themselves have agreed on will actually come to pass. This...