When you think about it, in the modern industrial world it is absurd to be talking about customer service as if it’s a novel concept. Winning over new customers and converting them into repeat customers is the main focus of modern management theory. Service...
How is it possible that construction concerns being run by professional managers in the 21st century often run out of cash and suddenly cease operations? Most modern industrial companies have heads-up enough to file a bankruptcy and ask the court to help them work out...
In a study of thousands of construction company audited financial statements testing the profit projected on work in progress (WIP) reports over five years to the final reports of completed project profits, I found the average difference to be a little over 1% profit...
