Visit Dr. Schleifer’s Business of Construction Library
Learn about the Manual of Construction Practice, Construction Tools, and more!
Best in Class Construction Professionals Project Selection
“Risk is Measured by What You Choose to do more than How You Choose to do It”
In the growth markets we will be approaching, with a housing boom well underway and a $1 trillion infrastructure bill working its way through Congress, enthusiastic contractors are tempted to be aggressive when … Read the rest “Best in Class Construction Professionals Project Selection”
Imagine
When you think about it, in the modern industrial world it is absurd to be talking about customer service as if it’s a novel concept.
- Winning over new customers and converting them into repeat customers is the main focus of modern management theory.
- Service providers like retailers, hotels, and airlines
The Contract is the Customer – A Bad Belief
The topic of this blog is the belief that drives the marketing efforts of many contractors and why “customer service” is a rare commodity in construction. After some contractors sign a contract, they tend to believe marketing is over. They get on with building out the project as quickly and … Read the rest “The Contract is the Customer – A Bad Belief”
If You Walk Like a Commodity And Talk Like a Commodity You Are a Commodity
The Construction Customer
Our research indicates that the majority of owners and designers engaged in construction projects come at the experience with a “commodity mind-set”. To them, the contractor merely performs a function that any contractor could perform so the job goes to the lowest bidder because there is no … Read the rest “If You Walk Like a Commodity And Talk Like a Commodity You Are a Commodity”
An Approximation Based on Two Guesses
How is it possible that construction concerns being run by professional managers in the 21st century often run out of cash and suddenly cease operations? Most modern industrial companies have heads-up enough to file a bankruptcy and ask the court to help them work out their problems. Suddenly ceasing operations … Read the rest “An Approximation Based on Two Guesses”
News Flash: Construction Profits Exposure Under Sudden Avalanche of Risk
Breaking News:
Construction Profits Exposure Under Sudden Avalanche of Risk
-Materials Inflation
-Labor Shortage
-Supply Chain Interruptions
-Rising Taxes
-Cybersecurity Threats
Profits… Read the rest “News Flash: Construction Profits Exposure Under Sudden Avalanche of Risk”
OUR PARTNERS
