by Simplar | Feb 10, 2021 | Weekly Construction Message
Let’s Talk the Business of Construction Schleifer’s Weekly Construction Message Please circulate this widely. It will benefit your constituents. This research is continuous and includes new information weekly as it becomes available. Thank you, Tom Management...
by Simplar | Oct 19, 2022
… Read the rest “FM Doctor”
by Simplar | Jul 29, 2021 | Business, Strategic & Project Planning, Business, Strategic and Project Planning, Current Events/Interests, Leadership, Leadership, Weekly Construction Message
When you think about it, in the modern industrial world it is absurd to be talking about customer service as if it’s a novel concept. Winning over new customers and converting them into repeat customers is the main focus of modern management theory. Service...
by Simplar | Jul 14, 2021 | Business, Strategic & Project Planning, Business, Strategic and Project Planning, Business, Strategic and Project Planning, Leadership, Leadership, Leadership, Weekly Construction Message
The Construction Customer Our research indicates that the majority of owners and designers engaged in construction projects come at the experience with a “commodity mind-set”. To them, the contractor merely performs a function that any contractor could perform so the...
by Simplar | Mar 24, 2021 | Labor & Labor Issues, Labor & Labor Issues, Weekly Construction Message
Employee Engagement and Development Drucker Success Element #2 In our 2021 quest to define the success elements that mark a “best-in-class” construction company, we began with the Drucker Institute’s five success elements: 1. Customer satisfaction 2. Employee...
